Shipping & Returns


Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden

Order Delivery Service Cost Estimated Delivery Time

Over €250

DHL Express


1-3 Business Days

Under €250

DHL Express


1-3 Business Days



Please note, all international packages may be subject to duties and taxes. We are not able to include duties or tax fees to any order, and it is the responsibility of the customer. We cannot reimburse customers in any capacity, and is not liable for reimbursing or refunding customers for these fees.

Order Delivery Service Cost Estimated Delivery Time

Over $250

DHL Express


3-7 Business Days

Under $250

DHL Express


3-7 Business Days


Order Delivery Service Cost Estimated Delivery Time

All orders



1-3 Business Days



To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and original tags must be attached.

Your item needs to have the receipt or proof of purchase.

Return Window

You have 14 calendar days from the date you received your item to initiate a return.

Returns Process

To initiate a return, please contact our customer service team at within 14 days of receiving your item. Please provide your order number, details about the product, and the reason for return.

After receiving a return request, we will provide you with a Return Merchandise Authorization (RMA) number and a prepaid return label for your convenience.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that a return shipping fee of $9.90 will be deducted from your refund.


If you would like to exchange your item for a different one, please contact our customer service team at We will process an exchange if the item is still in stock.

Tag Requirement

Items must have the original tags attached. Returns without original tags will be rejected, and the package will be sent back to the customer.

Contact Us

If you have any questions about our return policy, please contact us at

Duties & Taxes

All import duties and taxes charged by the destination country are not included in the displayed price and must be paid by the receiver of the order. Unfortunately, we do not have control over these charges and the time it takes to clear the custom process, as this varies significantly from country to country. We ask you to contact your local customs office for more information about potential duties and taxes prior to placing your order, to avoid unanticipated fees.

By law, we must display the full product price on the package and cannot amend it to decrease the resulting duties and taxes.

If you refuse to accept the order, you are responsible for original delivery charges and any duties and taxes incurred on the order. This amount will be deducted from your refund.